- International IT Development Support, Carrefour Management, Courcouronnes,
Set-up change request business process as Carrefour Group coordinating software vendor evolution management for Carrefour Greece, Ukraine and Poland.
Business process design using BPM, JiRa and office to set-up change request management process across Carrefour Group and Greece, Ukraine and Poland.
Acting in the Change Management for both Project organization and Change Request
Assignments: Integrate the experience of project management in the organization’s Best Practices
- Capitalization and improvement axes in project management and during negotiation with software vendor
Assignments: Set up an IT change management process
- Coordinate three IT Direction and an editor: in order to facilitate the IT convergence in three countries
- Business process design, set-up, coordination and change management
Environment : BPM | ITIL | Jira| VBA | Access | Office | Lotus |